Sr. Renewals Specialist

Job Purpose:

Reporting to the Renewals Manager, the Senior Renewals Specialist will provide advanced inquiry, quoting and order support for the global Tungsten Automation Renewals team, with ownership of the most complex, high-value and strategic renewals. The primary responsibility will be the generation of M&S renewal quotes 120 days in advance of contract expiration and responding to any reactive requests for information or quotations.

The Senior Specialist will be responsible for acceptance and submission of any renewal orders, as well as resolving escalations and non-standard deals that require additional judgment. The Senior Specialist will also help lead the intake process for all Renewal requests; this includes review of the contracts mailbox, mentoring and supporting Renewal Specialists, and performing additional team support functions as needed from time to time.

Key Responsibilities: