Sr. Manager SRE (Individual Contributor)

Overview

We're building a Site Reliability Engineering center in Mexico City, and we're hiring a Senior Manager-level SRE to serve as the technical anchor for the site - defining the reliability vision, driving cross-team execution, and pioneering automation and AI-driven approaches that transform how we operate three payment networks at scale.

This is a strategic technical leadership role. You won't manage people directly, but you'll shape how multiple teams work - setting architectural direction for observability, automation, and operational excellence, alert signal reduction, and reliability platform convergence. You'll be the most senior IC engineer in Mexico City, partnering with the Director (people leader) to translate organizational goals into technical roadmaps and ensuring the engineering quality bar stays high as the site scales.