Vacancy Description
Location: Brampton, ON (Hybrid, 3 days on-site)
Language: English, advanced written and verbal communication required
Background Check Requirement: Upon hire
About the Opportunity
Our leading retail client is seeking a Senior Manager, Loyalty to lead the strategy, day-to-day operations, and performance of a customer loyalty program. This role is accountable for driving customer retention, engagement, and profitable growth through the development and execution of loyalty initiatives that enhance the customer experience.
A key priority for this position is ensuring continuity and quality as an existing loyalty program is validated within a new technology architecture. In addition, you will be responsible for defining the strategy and business framework for a future-state loyalty program and leading the migration of members from a legacy platform to a new loyalty ecosystem. Working closely with Mar...
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