Sr. Customer Service Specialist

Description We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This highly visible role serves as a central point of contact for customers and internal partners, helping ensure orders move smoothly from initial entry through delivery while maintaining a high standard of service. The position is well suited for someone who enjoys balancing customer communication, operational coordination, and account support in a fast-paced environment. You will work closely with sales, operations, warehouse, technical, and manufacturing teams to deliver a reliable and detail-focused customer experience.

Responsibilities:
• Oversee the full order lifecycle, entering customer orders accurately and following them through fulfillment to ensure timely completion.
• Partner with sales, operations, warehouse, technical support, and manufacturing teams to keep customer commitments aligned with inventory, production, an...