Sr Customer Quality Engineer

KEY Responsibilities

• Supports the resolution of production quality problems on time to meet the customer requirements.
• Works effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide fast response.
• May partner with line quality engineers and management teams in layered process audits and internal audits.
• Follows procedure for control of non‑conforming parts in production.
• Assists clients during audits with the aim to achieve production release.
• Works with customers to understand their specific requirements and then drafts plans to fully satisfy those requirements.
• Performs warranty analysis and identifies trends.
• Conducts root cause analysis and implements corrective action.
• Maintains and continually improves activities to e...