Sr Analyst, Customer Insights

**About the Role**

Plays a key role in managing customer asset information and producing insightful reports that highlight customer achievements and areas for further improvement. This more senior analyst role supports the Customer Success team by ensuring accurate data management and delivering reporting that drives proactive engagement and value realization.

**Your Impact**

- Data Management: Collect and prepare customer data across contracts, assets, operations, and utilization to support accurate reporting and insights.
- Data-Driven Insights: Implement reporting tools and processes to track progress toward program goals and deliver foundational insights for decision-making.
- Pattern & Trend Analysis: Analyze customer data to uncover behavioral trends and recommend proactive strategies that drive long-term success.
- Customer Success Narratives: Transform data into compelling stories that help customers understand performance and identify opport...