Sr. Account Manager

Contract (12 month contract to start – possibility for FT)

Toronto, Canada

Responsibilities

Client & Post-Sale Relationship Management

• Serve as the strategic point of contact for assigned clients post‑sale.
• Own ongoing client engagement, ensuring proactive communication and long‑term relationship development.
• Lead wrap reporting and review meetings, transitioning performance insights into forward‑looking planning conversations.
• Drive upsells and incremental growth initiatives across existing accounts.
• Maintain visibility into pipelines and forecasting opportunities.
• Identify expansion opportunities and partner with Sales on cross‑brand or net‑new introductions when appropriate.

Campaign Execution & Performance

• Develop deep expertise in Cluep’s AI offerings and underlying product capabilities.
• Oversee multiple client initiatives to ensure successful launch, delive...