Specialiste Qualite, Service Client | Quality Specialist, Customer Services (Longueuil)

Pratt & Whitney Canada (P&W Canada) is a global leader in the aerospace industry headquartered in Longueuil, Quebec. This full‑time, Monday‑to‑Friday compliance and quality assurance specialist will be based in Longueuil and work exclusively on‑site with flexible hours.

Responsibilities

• Plan, conduct, and document internal quality system audits of Customer Service Operating Procedures (CSOPs) to validate conformance with the Quality Program Manager (QPM), QMSPs, and DAPMs, with a focus on CAR 561 and CAR 521.
• Act as the liaison and facilitator for internal and external auditors (EQAT, TCCA, customer, registrar, etc.) and support audit follow‑through activities.
• Serve as an internal advisor to the business, providing guidance on quality requirements, non‑conformances, and corrective actions.
• Oversee RFA (Request for Action) resolution across multiple MRO sites, ensuring non‑conformances are raised, RCCA is evaluated, and actions are ...