Specialist Operational Incident Response Desk

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.
PURPOSE OF THE POSITION:

The Specialist Operational Incident Response Desk serves as the first point of contact for operational and engineering-related incidents across the CPKC network. This role is responsible for receiving, assessing, coordinating, and helping resolve a wide variety of issues reported by both internal and external stakeholders.
POSITION ACCOUNTABILITIES:

+ Manage operational incident intake, triage, documentation, and dispatch activities in...