Specialist, Customer Care

Key Job Purpose

• Responsible for managing the inventory of spare parts to ensure availability while minimizing excess inventory and associated costs
• Involves forecasting demand, managing supplier relationships, and optimizing inventory levels to support operational efficiency.

Job Description

Inventory Management

• Develop and maintain inventory plans for spare parts to ensure optimal stock levels
• Monitor inventory levels and adjust reorder points and quantities based on usage patterns, historical data and estimated forecasts
• Manage transition between discontinued and replacement parts released via ECR/TB

Demand Forecasting

• Analyze historical usage data, equipment maintenance schedules, and operational requirements to forecast spare parts demand accurately
• Collaborate with service engineers to understand upcoming requirements...