Specialist

Job Title: Technical Support Analyst Auto CAD / Revit / 3 DS MaxCompany: Movate (formerly CSS Corp)Experience: 3 to 5 YearsLocation: BangaloreEmployment Type: PermanentShift: Rotational ShiftWork Mode: HybridJob Description:We are hiring a Technical Support Analyst to provide support for Autodesk tools including Auto CAD, Revit, and 3 DS Max. The role involves assisting users in the AEC domain with technical queries, troubleshooting issues, and ensuring seamless tool usage.Key Responsibilities:Provide technical support for Auto CAD, Revit, and 3 DS Max usersHandle installation, activation, and licensing-related issuesPerform L1 troubleshooting for configuration and technical problemsGuide users on drafting, BIM modeling, and visualization workflowsManage customer queries via chat, email, and phoneEscalate complex issues to higher support teamsMaintain accurate case documentation and reportsRequired Skills:Hands-on experience with Auto CAD, Revit, 3 DS Max (minimum 2 mandatory)Knowledge...