Specialist, Account (Chihuahua)

Job Description

The Account Manager is the primary interface that is responsible for the development of business relationships with current ALLDATA customers. They will provide post-sales support to current ALLDATA customers, identify, and grow sales opportunities in assigned territories. Product development support, post sales relations, customer retention, sales skills, follow-up, and action planning are key elements of this position.

Job Responsibilities

• Welcome and setup new customers
• Contact customers to review their business and ensure customer loyalty
• Resolve outstanding customer issues of various complexity in a timely manor
• Renew existing subscriptions and meet their financial targets/Talk Time and other KPIs
• Identify sales opportunities to increase customer profitability and drive company revenue.
• Work with other departments to deliver maximum customer retention, sales revenue, and net sales prof...