Specialist 2, Inside Product

**Specialist 2, Inside Product – Support & Renewals**

At Dell Technologies, we create the extraordinary. Our Support and Renewals Sales professionals help customers maximize the value of their technology investments while driving long-term relationships, customer retention, and recurring revenue growth. Focused on Dell’s support portfolio as a whole, they engage customers and internal sales teams to position the right support solutions, manage contract renewals, address coverage needs, and align offerings to business requirements. They engage customers via phone, chat, web, and email to provide timely quotes, resolve questions, and support a seamless customer experience.

**What you’ll achieve**

As a Specialist, you will support day-to-day sales activities across Dell’s support portfolio, learning key offerings, customer engagement motions, and sales processes. You will manage support quotes and renewal opportunities, respond to customer and sales inquiries, t...