Specialist 1, HR Operations

The HR Support Representative role is responsible for providing a high quality customer experience to all Western Digital employees, managers and executives in their assigned area or region.  The HR Support Representative will serve as a first point of contact for general HR questions and help requests via the AskHR customer support channel, responding to both simple and complex questions that may require research and follow-up for resolution.  In addition, the HR Support Representative is responsible for providing transactional and administrative support for HR processes such as onboarding, transfers, job separations and other assigned HR processes.  The HR Support representative will be accountable for documenting HR processes and knowledge management content and representing the customer on HR projects and initiatives that impact the HR service delivery model.

 

Essential Duties and Responsibilities ...