Special Assets Relationship Liaison (Hybrid - See Job Description for Listed Locations)

***** Work Arrangement/Location: This is a hybrid position requiring in-office work four days a week and can be based at Syracuse, N.Y., Buffalo, N.Y., 3 City Center-Rochester, N.Y., Harrisburg, PA, Wilmington, DE or another location within the bank’s footprint.*****

**Overview:**

Provide customer support by servicing the needs of Special Assets managed relationship, ensuring efficient delivery of superior customer service. Assist with the administration of Commercial products and services and with the resolution of operational issues. This position serves as the first line of defense, adhering to the necessary controls, to mitigate unnecessary exposure to risk.

**Primary Responsibilities:**

+ Act as the liaison between the customer and the Special Assets Workout Officer, responding to questions and resolving problems by coordinating with internal partners. Deliver high quality service, while ensuring accuracy and timeliness of delivery.
+ Coordin...