Spanish Speaking Customer Support Specialist (General/Retail)

Spanish Speaking Customer Support Specialist (General/Retail)

Introduction

Are you looking for a vibrant office role where your customer service skills can shine? We are hiring a Spanish Speaking Customer Support Specialist to join our on-site team. You will be dealing with general client care, order configurations, and shopping support for a market-leading retail operation.

Responsibilities

• Resolve customer issues regarding retail orders, deliveries, exchanges, and membership accounts via phone and email.
• Maintain a polite and helpful standard of service to guarantee brand retention.
• Master product information to handle complex consumer inquiries effortlessly.

Requirements

• Native or near-native fluency in Spanish and good conversational English.
• Friendly, resilient, and proactive attitude.
• Must hold a valid EU Passport or a current, unrestrict...