Spa Therapist & Nail Technician

Overview

To be responsible for delivering exceptional treatments to guests of the spa in line with Soul Wellness and Spa Hotel brand standards, whilst maintaining excellent five star client care, cleaning standards and grooming. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa.

Essential Functions

• Responsible for achieving retail sales targets as set by the Spa Director/Spa Supervisor.
• Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.
• Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions.
• Participate in demonstrations/events as required.
• Ensure that daily sales figures are a...