Vacancy Description
Responsibilities
- Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.
- Greet members and Guests in a friendly and efficient manner.
- Escort Guest as required.
- Knowledgeable about all aspects of treatments and the facility.
- Knowledgeable in a spa therapy
- Provide information and literature about facility in person and via telephone.
- Control entry into all areas of facility by restricting all unauthorised individuals.
- Collect moneyor other suitable payment from clients for all services rendered.
- Treatment bookings/scheduling.
- Give tours of spa as required.
- Ensure smooth operation of reception.
- Respond to inquiries by phone and in person providing complete details of all spa aspects.
- Handle special assignments.
- Co‑ordinate sales packets when needed.
- Maintain office files/records. ...
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