Spa Receptionist

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Join the ‘Greatest Story in Hospitality’ by becoming one of our Spa Receptionist ‘Hospitality Heroes’ in our award-winning Spa Team based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -
Secretarial/administrative qualifications or experience of more than two years
Experience in Microsoft Office, Outlook
Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Be responsible for escalating any complaints to the Spa Manager immediately, providing full details
Be responsible for feedback trackers with guest feedback and collating responses from the Spa and Leisure teams
Have a full and up-to-date knowledge of the Resort facilities, services, and events
Organise, improve and maintain an effective departmental filing system, ensu...