Solutions Manager

Client Solutions Manager

Location: Markham, Canada.

Work Environment: Hybrid (Agile) – remote and office mix.

How you'll make an impact

• Supporting a designated portfolio of Commercial Clientele, playing the lead role in business retention and continually building upon customer relationships
• Review accounts at renewal, taking the necessary steps in placing coverage required by the client, re‑marketing when required and adhering to binding authority set out by carriers
• Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
• Identify upselling and cross‑selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
• Consistently acting to upgrade insurance market knowledge, keeping abreast of new products and policy changes
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