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Solutions Engineer at STAN

STAN AI

toronto, on, Canada Full-time July 20, 2026
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Vacancy Description

Become a pivotal Solutions Engineer at STAN, the leader in AI for HOA property management. You will ensure technical success through troubleshooting and customer relations in a dynamic environment.

In this role, you will own the technical health of deployments, serving as the primary contact for enterprise accounts. Your tasks include diagnosing AI behavior issues, refining prompts, and supporting various integrations. With strong communication skills, you'll explain complex technical concepts to non-technical stakeholders while fostering trust with clients.

Key Responsibilities:
• Serve as primary technical contact for enterprise accounts
• Troubleshoot AI behavior through prompt engineering
• Analyze conversation logs to identify issues
• Configure and monitor Manager AI back-office automations
• Support integrations with property management systems

Requirements:
• 3+ years in SaaS, solutions engineering, or t...

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