Solutions Architect (ServiceNow)

We are looking for a Solutions Architect/Technical Lead to join their team. You will lead solution architecture across ITSM, ITOM, and knowledge-driven workflows, translate complex operational needs into scalable platform designs, guide a cross-functional delivery team, and serve as the senior technical authority for a high-impact ServiceNow engagement. Check it out!

Responsibilities

• Lead solution architecture across ServiceNow capabilities including ITSM, CMDB, Discovery, Service Mapping, and AI/Virtual Agent workflows
• Map client processes to ServiceNow best practices and design scalable data models aligned to CSDM
• Architect domain-aware workflows supporting both Corporate IT and Venue IT within a single instance
• Define integration patterns with collaboration, infrastructure, endpoint, and observability tools
• Serve as the senior technical authority, guiding developers and administrators on implementat...