Solar Technical Support Specialist (Onsite)

"Powering Reliable Solar Performance Through Expert Technical Support, Monitoring, and Customer Solutions."

Job Overview

The Solar Technical Support Specialist serves as the primary technical resource for solar PV systems, battery storage systems, inverters, and monitoring platforms. This role is responsible for troubleshooting technical issues, resolving customer connectivity and monitoring concerns, analysing system performance, managing technical support cases, and proactively monitoring system health. Working closely with customers, installers, manufacturers, distributors, and service partners, the specialist ensures efficient issue resolution, optimal system performance, and an exceptional customer experience.

Key Responsibilities

• Provide advanced technical support for solar PV systems, battery storage systems, i...