Software Technical Writer

Technical Writer The Technical Writer develops, edits, and maintains clear, accurate, and user-focused technical documentation supporting enterprise IT operations, ITSM delivery, and mission-critical systems within a federally regulated environment. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content. The position supports the full documentation lifecycle, from information gathering and drafting through structured reviews, version control, publication, and maintenance. Translate complex technical and security-relevant information from subject matter experts into clear, concise user guides, SOPs, workflows, and reference materials tailored to varied audiences.

Apply structured writing principles, standardized templates, and style guides to create cohesive, find...