Software Sales Renewals Specialist

**In This Role, Your Responsibilities Will Be:**

+ Drive service renewals through effective phone and email interactions with customers.
+ Implement a strategic approach to maximize customer engagement and renewal rates.
+ Respond to inbound requests promptly and professionally.
+ Identify sales expansion opportunities, such as multi-year renewals and value-added agreements.
+ Document all activities using SFDC and Oracle systems and collaborate with sales teams.
+ Provide constructive feedback on processes and areas for improvement.
+ Maintain and grow our Software Services agreements pipeline.
+ Ensure end-to-end process efficiency and accuracy in orders/quotes and contract management, utilizing NI systems to support internal and external customers.
+ Act as a trusted advisor to stakeholders, offering support and value in revenue generation conversations with customers.
+ Assist external and internal customers with order status, contract management...