Software implementation engineer

Agentic Workflow Design Design and build multi-step, autonomous AI workflows Enable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling Enterprise Systems Integration Lead integrations with critical platforms such as CRMs (e.g., Salesforce, Hub Spot), payment gateways, and communication APIs Architect seamless connections between AI systems and enterprise tools Event-Driven Automation Develop and orchestrate workflows using webhooks and triggers Ensure real-time data synchronisation across systems and AI agents Consultative Scoping Collaborate with stakeholders across all levels, from technical teams to executives Translate business needs into scalable technical solutions Testing & Reliability Build and execute testing frameworks to ensure stability and accuracy Design systems that handle edge cases and incorporate human-in-the-loop processes where required Performance & ROI Tracking Monitor and optimise deployed solutions Use d...