Software Implementation Consultant

As Software Implementation Consultant, you will be the trusted advisor and product expert for our new and existing clients. You will leverage your deep, decade-plus experience in the equipment hire industry to lead clients through the entire software implementation lifecycle—from initial discovery and scoping to system configuration, training, and successful go-live. Your primary objective is to ensure our software, particularly our flagship Syrinx system, is configured to meet the unique business needs of each client, driving user adoption and delivering maximum value.

Key Responsibilities

Project Scoping & Discovery

• Lead detailed discovery workshops with key client stakeholders to thoroughly understand and document their business processes, operational workflows, and strategic goals.
• Analyse client requirements and map them to the capabilities of our software solutions.
• Develop comprehensive Scope of Work (SOW) docum...