Software Development Engineer, Benefits Experience & Technology (BXT)

Description
Using your benefits today means portals, phone calls, hold music, and fine print. We are changing that by bringing AI in as a strategic partner: software that understands what a person needs and helps them find the answer at the moment of need. This is a generative-AI and agentic-engineering role first, building products that reach millions of people.
You will join Benefits Engagement Technology and Services (BETS), the Amazon organization reinventing how more than a million employees and their families engage with their benefits. Our vision is benefits that are AI-powered, personalized, and proactive, where timely guidance reaches people when they need it rather than making them hunt for it. BETS builds and operates the platform that delivers benefits experiences across mobile, web, and an AI assistant, from self-service content creation to multi-channel campaigns to analytics, and we are now building a family of AI-native products on top of it.
Two of those produ...