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Software Dev Manager, IES CFX (NCRC) Tech

Amazon

Gurugram, India, India Full-time June 10, 2026
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Vacancy Description

Description
We are part of the India & Emerging Stores Customer Fulfilment Experience Org. Team's mission is to address unique customer requirements and the increasing associated costs/abuse of returns and rejects for Emerging Stores. Our team implements tech solves that reduce the net cost of concessions/refunds - this includes buyer and seller abuse, costs associated with return/reject transportation, cost of contacts and operations cost at return centers.

We’re building a brand-new, from-the-ground-up initiative in the fast-growing world of reducing NCRC cost, and we’re looking for a passionate, driven Software Development Manager (SDM) to help lead the way.

This is a true Greenfield opportunity where we’re creating an entirely new shopping experience that reimagines how customers discover, shop, and receive products - all within minutes. Our charter spans the entire supply chain optimizations: from AI/ML based forecasting, automated buying to an efficient trans...

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