Softgoods Supervisor at Giant Tiger

Elevate customer service standards as a Softgoods Supervisor at Giant Tiger in Cochrane, Ontario. Manage daily operations while leading a motivated team to achieve excellence in softgoods and merchandise.
This role focuses on overseeing all aspects of softgoods operations within the store. As a proven leader, you will train associates and ensure adherence to company policies and procedures. Key responsibilities include managing inventory, supervising cross-functional collaboration, and resolving customer complaints efficiently.
Key Responsibilities:
• Ensure exemplary customer service in the softgoods department
• Train and communicate policies to department Associates
• Handle SKU, pricing, and merchandise replenishment
• Lead merchandising activities and manage inventory counts
• Oversee compliance with health and safety policies
Requirements:
• 1-3 years in retail management or Giant Tiger keyholder experience
• Proven leadership and team motivation ski...