Snr Business Analyst - SaaS Implementation

We’re looking for an experienced contract Business Analyst to support a complex SaaS implementation across a multi-site, customer-facing organisation. Ideally Queenstown based, but we are open to remote options too.

This is a business‑critical transformation programme replacing an existing software ecosystem that supports multiple operational areas including online bookings, stock management, memberships, time sheeting, and other core functions. The delivery spans multiple venues and business units, making this a varied and complex piece of work.

The focus of this role will be on understanding and documenting current and future‑state processes, supporting business readiness, and helping ensure a smooth roll‑outand adoption of the new platform.

Key responsibilities

• Gather, analyse, and document business requirements across multiple stakeholders
• Map and document current and future‑state business processes
• Produce high‑qual...