SME, Electrical

Job Description Customer Service Maintain a positive and professional working relationship with internal and external clients. Respond to customer service requests in a timely manner. Respond to emergency calls (24x7 hrs). Produce monthly executive reports to clients.
Maintain Data Center Systems Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems. Adherence to all quality, health & safety, and environmental policies within the Data Centre domain. Work with Facilities Assistant/Manager providing a yearly comprehensive periodic maintenance regime. Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions. Troubleshoot, evaluate and recommend system upgrades. Order parts and supplies for maintenance and repairs. Work with vendors and contractors to ensure their work meets Client standards Conduct Annual review of system/component End-of-Life (EOL). Develop ...