Vacancy Description
Job Description Customer Service
- Maintain a positive and professional working relationship with internal and external clients.
- Respond to customer service requests in a timely manner.
- Respond to emergency calls (24x7 hrs).
- Produce monthly executive reports to clients.
- Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems.
- Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
- Work with Facilities Assistant/Manager providing a yearly comprehensive periodic maintenance regime.
- Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
- Troubleshoot, evaluate and recommend system upgrades.
- Order parts and supplies for maintenance and repairs.
- Work with v...
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