SMB Account Manager: Bilingual FR/EN

The Role

Join the Square Account Management team and help our merchants grow their business! The Account Management team helps merchants get the most out of Square through product education, business advice and introducing new features.

Our team is hiring a French fluent SMB Account Manager who is passionate about helping business owners succeed. You will be responsible for nurturing relationships and finding creative ways to make Square products work for a complex array of customers. You will identify ways to expand collaboration with customers and act as an internal advocate for decision makers in your book of business.

Responsibilities

• Be responsible for growing and retaining a multi-million dollar GPV customer base
• Understand customer needs to help achieve their business goals through Square
• Cross sell and upsell products and features by discovering customer leads
• Effectively and strategically address cus...