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Site Reliability Engineer (Senior/lead) Id35136

AgileEngine

desde casa, desde casa, Mexico Full-time July 05, 2026
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Vacancy Description

**What you will do**
- Lead and mentor a team of SREs across **India**, **LATAM**, and **Europe**;
- Drive production support practices and lead incident resolution efforts;
- Act as the technical point of contact for cross-regional alignment and team cohesion;
- Oversee infrastructure as code and automation efforts using Terraform;
- Design and improve **CI/CD pipelines in GitLab** to support efficient delivery;
- Manage containerized environments with **Docker** and **Kubernetes**;
- Own observability strategy using tools like **New Relic**, **Wavefront**, or similar;
- Coordinate VPN tunneling and SFTP setup in support of **EHR integrations**;
- Provide technical guidance on customer interactions for issue resolution (2-3/month);
- Support training and documentation on internal tools and EHR-related tasks;
- Ensure infrastructure complies with **HIPAA**, **GDPR**, and iRhythm security protocols;
- Collaborate with iRhythm’s DevOps, IT Security, an...

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