Site Reliability Engineer – Observability & Automation (Santiago)

About the Role

As a Site Reliability Engineer – Observability & Automation, you will be responsible for designing end-to-end observability across our platforms and building the automation that keeps them stable and self-healing.

You will own monitoring, logging, tracing, and alerting strategies using tools such as Dynatrace, the Elastic Stack, Zabbix, and Grafana, and you will turn manual operational work into repeatable, auditable automation with Ansible and AWX.

You’ll partner closely with development and infrastructure teams to make systems more transparent, more reliable, and less dependent on human intervention.

Essential Job Functions

• Design, implement, and maintain end-to-end observability (metrics, logs, traces, and alerting) across cloud and on-prem systems.
• Build and tune dashboards and visualizations in Grafana, correlating data from multiple sources for fast diagnosis.
• Implement APM, full-stack monitoring, ...