Site Manager

As the senior on-site leader, you will:

Lead & Develop the Team

• Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members.
• Build and reinforce a positive, growth minded culture grounded in company values.
• Conduct ongoing development conversations and ensure readiness of future leaders.
• Ensure all staff follow safety, customer service, and operational standards consistently.

Deliver an Exceptional Customer Experience

• Champion a welcoming, service-oriented environment where every customer feels valued.
• Resolve escalated concerns and coach the team on best-in-class customer engagement.
• Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers.

Oversee Site Operation...