Vacancy Description
Date Posted: 2 - Country: Spain - Location: Madrid, Barajas Airport (External Site)
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
Role Summary
The position is for an experienced professional with in-depth knowledge and technical expertise to manage onsite operations for Collins Aerospace products and professional services, managed airports services and/or maintenance services at Collins stations in Spain. The incumbent will lead a team of Field Service Technicians to manage day‑to‑day priorities, solve client issues, optimise manpower and resources, respond to customer complaints, and escalates key issues to senior management.
Primary Responsibilities
- Acts as first point of escalation for Managed Services at MAD Airports.
- Responds to customer complaints and carries out customer satisfaction investigations to ensure establishment of approp...
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
Role Summary
The position is for an experienced professional with in-depth knowledge and technical expertise to manage onsite operations for Collins Aerospace products and professional services, managed airports services and/or maintenance services at Collins stations in Spain. The incumbent will lead a team of Field Service Technicians to manage day‑to‑day priorities, solve client issues, optimise manpower and resources, respond to customer complaints, and escalates key issues to senior management.
Primary Responsibilities
- Acts as first point of escalation for Managed Services at MAD Airports.
- Responds to customer complaints and carries out customer satisfaction investigations to ensure establishment of approp...
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