Singapore-Based CX Associate — Global Customer Support

Rakuten Kobo Inc. is seeking an Associate in Customer Experience to join our Singapore office. The role entails responding to customer inquiries, creating documentation, and tracking issues to support a seamless experience for users globally.

The ideal candidate will have strong communication skills and a customer-first mindset, with an ability to learn tools like Zendesk and Jira. This position provides an opportunity to contribute to team efficiency and operational tasks.