Shift Supervisor

Fort Wayne, IN

Statement of Purpose

Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”

Accountabilities

• Supervision
  • Supervises open and close activities during non-service hours.
  • Provides “work direction” to crew members.
  • Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
• Q.S.C. Standards
  • Monitors product quality and takes corrective action where necessary.
  • Follows store cleaning plan.
  • Monitors positional and...