Shift supervisor (supply chain)

Key Responsibilities 1. Shift Operations Management Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns. Allocate manpower and equipment based on workload and priorities. Monitor shift schedules, staff attendance, and ensure timely dispatch of orders. Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs. Support local, regional (SDA), and export dispatch requirements. Conduct shift handovers to ensure continuity and address any escalated issues. Key Metrics:
On-time dispatch rate Order fulfilment and picking accuracy Stock captured on SAP within 24 hours Scanning and SOP compliance 2. Inventory Control & Accuracy Maintain real-time inventory accuracy through cycle counts and reconciliations. Address discrepancies, stock variances, and monitor shrinkage. Support monthly stocktakes and manage obsolete/slow-moving stock. Key Metrics:
Inventory accuracy Shrinkage/loss rate Resolution time for st...