Shift Leader

About the role We are seeking proactive and reliable individuals to join our food & beverage team as Shift Leaders. In this role, you will oversee team members during shifts, ensuring smooth operations and excellent guest experiences. What you'll be doing Supervise team members during assigned shifts Allocate tasks and monitor performance Conduct pre-shift briefings and updates Handle customer complaints professionally Ensure compliance with hygiene and safety standards Manage cash handling and daily sales reports Support training of new staff Uphold brand standards and service quality Act as the point of contact for management during shifts What we're looking for Minimum 2-3 years relevant F&B experience Strong leadership and people management skills Problem-solving and conflict resolution ability Strong organizational and time management skills Knowledge of POS systems and cash handling Ability to supervise and motivate a team Strong customer service orientation Responsible, reliable...