ServiceNow Solution Architect (GovTech)

Job Summary
We are seeking an exceptional ServiceNow Solution Architect to drive enterprise-wide digital transformation initiatives. This strategic role combines deep technical expertise with business acumen to design and implement innovative ServiceNow solutions. The ideal candidate will architect next-generation solutions leveraging ServiceNow's latest capabilities including AI/ML, Process Optimization, and Hyperautomation while ensuring alignment with enterprise architecture principles.
Core Responsibilities
Strategic Leadership
Spearhead the development of ServiceNow enterprise architecture vision and roadmap aligned with business objectives Drive innovation through emerging ServiceNow capabilities including Now Intelligence, Process Optimization, and Integration Hub Lead architectural decisions for complex, multi-workstream ServiceNow implementations Establish centre of excellence frameworks and governance models for sustainable platform growth
Solution Design & Imp...