Vacancy Description
Job Description:
Key Responsibilities:
- Lead the design development and implementation of ServiceNow solutions across ITSM HRSD and ITOM modules.
- Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.
- Apply ITIL framework principles to optimize and align service management processes within ServiceNow.
- Manage integrations between ServiceNow and external systems to support seamless operations.
- Provide technical mentorship and leadership to project teams ensuring quality and adherence to best practices.
- Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.
- Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.
Required Skills and Experience:
- Strong hands-on ex...
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