ServiceNow Run Lead: Incidents to ITIL Mastery

AMARIS GROUP SA in Manila is seeking an experienced ServiceNow specialist to monitor and support the ServiceNow platform, ensuring stability, performance, and end-user satisfaction. You will handle incidents, perform root-cause analysis, and implement corrective actions, while collaborating with IT teams and business users.

The role requires 5–7 years of ServiceNow L2/L3 experience, strong ITIL knowledge, and proficiency in JavaScript and ServiceNow APIs.