ServiceNow CSM Solutions Architect

Cognizant is hiring a ServiceNow Solution Architect in Singapore to lead CSM implementations. The ideal candidate has over 6 years of experience in ServiceNow, with specific expertise in CSM modules, JavaScript, and CRM integrations.

This role involves architecting solutions, mentoring teams, and engaging with stakeholders to drive customer service management strategies. A degree in IT or related fields is preferred, along with essential certifications.