Vacancy Description
Description
*** We are open to supporting 100% remote work anywhere within the continental US ***
ICF's Digital Modernization Division is seeking a **ServiceNow Business Analyst** to support federal government clients by identifying, analyzing, and managing business and technical requirements. This role serves as a bridge between business stakeholders and technical teams, helping ensure solutions delivered on the ServiceNow platform align with organizational objectives and user needs.
The ideal candidate has experience gathering requirements, documenting business processes, supporting Agile development teams, and working with platforms such as **ServiceNow, Jira, and Confluence** to deliver scalable solutions that enhance operational efficiency and user experience.
**Key Responsibilities:**
**Business Analysis & Requirements Management**
+ Partner with government stakeholders to gather, document, and validate business and functi...
*** We are open to supporting 100% remote work anywhere within the continental US ***
ICF's Digital Modernization Division is seeking a **ServiceNow Business Analyst** to support federal government clients by identifying, analyzing, and managing business and technical requirements. This role serves as a bridge between business stakeholders and technical teams, helping ensure solutions delivered on the ServiceNow platform align with organizational objectives and user needs.
The ideal candidate has experience gathering requirements, documenting business processes, supporting Agile development teams, and working with platforms such as **ServiceNow, Jira, and Confluence** to deliver scalable solutions that enhance operational efficiency and user experience.
**Key Responsibilities:**
**Business Analysis & Requirements Management**
+ Partner with government stakeholders to gather, document, and validate business and functi...
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