ServiceNow Business Analyst Lead - Backlog & Delivery

DXC.technology is seeking a ServiceNow Business Analyst Lead to drive backlog-driven enhancements across ITSM, HRSD, and CSM. You will capture, shape, and translate requirements into implementable ServiceNow solutions, aligning with platform patterns and stakeholder needs.

You will partner with developers and stakeholders to refine requirements, create clear user stories, validate delivered work, and assist in UAT coordination to ensure acceptance criteria are met.