ServiceNow Architect

Hickey’s Pharmacy

Citywest, County Dublin, Ireland Full time June 15, 2026

Vacancy Description

ServiceNow Architect

Permanent Full Time Role

Can be based in either Ireland or UK

Key Responsibilities:

Define and maintain the overall architecture of the ServiceNow platform.

Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB).

Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards.

Collaborate with stakeholders to gather requirements and translate them into scalable solutions.

Ensure platform governance, security, and performance best practices are followed.

Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance).

Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.).

Provide technical leadership and mentorship to ServiceNow developers and administrators.

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Submit your application for ServiceNow Architect at Hickey’s Pharmacy

Location Citywest, County Dublin

Country Ireland

Type Full time

Category Computer Occupations

Posted June 15, 2026