ServiceNow Administrator (For Pooling)

Position Description:

As a ServiceNow Administrator you will act as a subject matter expert for ServiceNow solution definitions.

Your future duties and responsibilities:

• Conduct functional design workshops and collaborate with project teams to ensure that the creation of design specifications are successful translation of client requirements Able to steer client requirements and prioritize needs over wants.
• Delivering innovative solutions to address business challenges by aligning with customer needs, leveraging technology, addressing process gaps, and overcoming cultural barriers.
• Effectively communicate technical problems and solutions across different audiences.
• Engage with solution engineering teams to support, validate and help respond to technical and business enquiries.
• Aid in conducting comprehensive gap analyses, highlighting the current state, future objectives, client requirements, and best practic...